This Project Requires Multilingual Attention taiwan mobile phone number example In Spanish, English And French And The Schedule Of Our Agents Adapts To The Client's Needs: From A.m. To P.m., Monday To Sunday, Including Holidays. As For The Average Wait For Customer Calls, This Is Approximately Seconds, Taking Into Account That The Project Has Several Agents Assigned In Different Languages who Answer The Calls Depending On The Online Availability Of Each One.
The Total Number Of Calls Answered, Between The Months Before And During The Festival, Amounts To Approximately Call Center Services Required And Types Of Queries. There Is A Wide Variety Of Types Of Calls Received And Cases Handled: • Request For Information (Details About The Concerts, Dates , Schedules, Clothing) • Management Of Incidents, Complaints, Cancellations, Refunds Of Tickets, Lost Items • Errors When Making Online Payment • Availability Of Seats • Information On Travel, Parking, Minors And Disabled People • Information Dj Sessions, Availability And Ticket Format • Venue Distribution Etc.