They write something similar to stores

[jarinislamfatema]

Trying to evoke the emotions of people responding to reviews: “The new collection is simply amazing, but have you considered lowering the price, because for Chinese fakes it’s too expensive!” In some cases, they may even give a compliment, but in what form: "You have great employees. One of them offered me a sandwich at a discount, saying that they should have thrown it out because it was about to expire, but the restaurant management is saving and selling them!" After writing such reviews, the troll begins to wait for an SMM digital agency or a social media promotion specialist to respond .

If there is no response for a long time, then norway cell phone number list other trolls join in and start to inflate the topic of Chinese fakes or a rotten sandwich. And if you consider the fact that about 80% of users tend to change their minds after reading reviews, then you can conclude that you will simply be left without clients. Haters fight for justice. Often these are either offended employees who believe that they were unfairly fired or simply a dissatisfied client. Haters do not wait for an answer, like trolls, they simply splash out all their negativity on the company's page, in short, the message is: "Burn in hell!" There is usually no confirmation of the accusations.

Sometimes trolls unite into teams for black PR, and haters go viral, which sometimes has a positive effect on the company's image. What to do with trolls and haters? The main opinion on the Internet is not to feed the trolls. It is right to ignore provocative posts, but if a team of trolls hired by your competitor is working, or they are very active and can convince the public, then you should not remain silent. In this case, clear, firm, fact-based official responses from a company representative are needed.