Calls And Management Of All Processes

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Target: Attendees And Those Interested In A Live Music And Restaurant Event. Languages: Spanish, French And English. Calls: People. Execution Time: Months. Starlite Marbella Is The Best "Boutique Festival" In Europe, A World Apart, Where More Than International Artists Meet Each Year During The Months Of July And August To Offer The Best Musical Experience In Southern Spain. A Social And Cultural Meeting Place In Europe Since The Year , The Event Welcomes Artists From Luis Miguel To Steven Tyler, Jamiroquai, Sting, Luis Fonsi, Juanes, Laura Pausini, Enrique Iglesias, Julio Iglesias And Dj's Such As Martin Solveig, Hardwell, Gianluca Vacchi Etc.

The Experience Is Divided Into Aspects: Concert numbers (south korean tv series) And Gastronomy, So That The Public Can Take Full Advantage Of A Magical Night. Our Call Center Is Providing Customer Service, Covering The Reception Of From Pre-sales, Ticket Sales And Advice Regarding Positioning Within The Auditorium, Supporting The Client To Choose The Best Option To Enjoy A Ideal Night. This Project Requires Multilingual Attention In Spanish, English And French And The Schedule Of Our Agents Adapts To The Client's Needs: From A.m. To P.m., Monday To Sunday, Including Holidays.



As For The Average Wait For Customer Calls, This Is Approximately Seconds, Taking Into Account That The Project Has Several Agents Assigned In Different Languages ​​who Answer The Calls Depending On The Online Availability Of Each One. The Total Number Of Calls Answered, Between The Months Before And During The Festival, Amounts To Approximately Call Center Services Required And Types Of Queries. There Is A Wide Variety Of Types Of Calls