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What will a parent look at first?

Posted: Tue Jan 07, 2025 5:40 am
by sadiksojib35
Does the company have a website and how positive an impression does it make ? For many people, having a website is an indicator of the seriousness of the organization's intentions: this is not a one-day company, but a business that has been on the market for a long time. In other words, it won't close in two months.

Is a landline phone number listed on the website or other platform ? IP telephony services allow you to connect a landline number on very affordable terms. But in the client's head, a picture is formed that the company is serious, since there is an office with a telephone and a special employee who answers calls. But if only a mobile number is listed on the website, an anxious parent is more likely to associate it with fraud or a one-day company that should not be trusted.

Having a large number of reviews from other malaysia whatsapp phone number customers . The more positive reviews, the less worried the anxious parent is. It seems to him that if many people are happy with the service or product, then it is safe and useful.

Let's imagine that a couple of parents are looking for a children's center to hold their child's birthday party. They can start their search with thematic selections, but they will still specifically consider several establishments and pay attention to reviews in search engines and on thematic sites.

A center with a large amount of negative feedback from clients or a center with a minimum number of reviews will be rejected by parents already at the initial selection stages.

Working with reviews is a separate business process that needs to be built in a children's business: assign an employee responsible for collecting reviews, determine the frequency of collecting reviews and a system of motivation for clients to leave such reviews.

The most important thing is how well the company's offer meets the parent's needs and requests regarding the organization's services . Let's say a woman is interested in preparing her child for first grade in three months. But when she got to the children's center's website, she saw information only about a regular preparatory course lasting nine months.

What does a woman interested in preparing her child for first grade do? She closes the site because she does not find a relevant offer for her request. That is why it is important to bring to a common denominator what audience the children's center attracts to its sales funnel through any marketing channels, and the offer that this target audience sees from the company.