Calls to potential customers from the list of undisclosed contacts
People who are not yet familiar with the company, those who are unlikely to become buyers in the foreseeable future, are called cold customers. They want to first get information about telegram thailand viral the product in order to understand its features before considering the possibility of purchasing it.
When dealing with such clients, specialists approach the process with special caution, trying not to provoke a negative reaction. People from this category can be aggressive, ignore questions asked, demand explanations of where the company employees got their contact information from, up to threats to organize a lawsuit. In such circumstances, it is important to briefly but clearly inform about the nature of the offered product or service, emphasizing its key benefits in order to initiate future interaction and establish contact.
For example, a sales specialist for a business publication approaches organizations with the question of whether their managers would like to learn about current business news, receive valuable recommendations for entrepreneurs, and read exclusive interviews with outstanding businessmen.
If there is interest, the manager shares information about the magazine, highlighting its unique features, and offers to receive a free issue. After the publication reaches the recipient, a sales employee contacts him to find out about his impressions and to make sure that the publication was to his taste.
So step by step the manager creates a connection with a potential buyer using mass calling of clients.
It is possible to establish contact and attract the client's attention by carefully informing him of the situation and avoiding intrusiveness during cold calls, as an intelligent robot does.
Using pre-set algorithms, the speech assistant builds a dialogue with the consumer, trying to organize the conversation so that the interlocutor's attitude to the brand becomes warmer. At the beginning of the conversation, the client may show dissatisfaction, but by its end he is ready to discuss the details of the upcoming meeting with the sales representative, showing initiative in communication.