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Vitalik became nervous and began to look for alternative ways to promote his product. He figured that new clients in the next months would be enough to pay the rent, pay the employees' salaries, and still have a good profit left in the account. Here the hero of our story came across an offer from a certain call center with per-minute billing. Per-minute billing Classic format of call center work start with this payment option. It was scary, risky to start, but you still have to earn money somehow, so it came into business - "per minute"! It's simple: when ordering call center services with per minute billing, you pay for the actual time spent by operators on the outgoing line .

The operator talked for minutes, so you pay whatsapp number australia according to the tariff for minutes. And in order not to bother with counting minutes at all, and for more earnings (call centers, of course), it was invented to round seconds to a whole minute . And not according to all mathematical laws of rounding, but always to the larger side ! But even this is not the end of the “minute by minute” fantasy: dialing a contact (beeps, robot greeting, “press ”, “”) is also subject to calculations.



To help you understand, listen to a real example below. An example of an "empty" billable call Time: seconds Operator: I dialed the subscriber's number and patiently listened to all the robot's announcements. Time: seconds Operator: He asked to connect the friendly secretary with the contact he needed. Time: seconds Operator: Waiting to connect with decision maker Time: seconds Operator: Finally the client answered... but after a short dialogue with him, the operator is asked to call back in a while Total: seconds = minute seconds.