Head of Yandex Delivery in Russia Tembot Kerefov

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According to Data Insight representatives, most logistics companies have noted the inevitable increase in tariffs, which began at the beginning of the year and continues now. "Players were forced to raise prices or reduce supply in order to make operations profitable. At the same time, the crisis forced partners to move in their demands on each other and find compromises in the level and cost of services in order to maintain a reliable partnership. For example, some large customers are going to meet the logistics operator halfway, agreeing to increase the tariff in order to maintain the quality of services. Or, conversely, cayman islands phone number list a courier company, indexing prices, makes an exception for some clients in order to maintain their, as a rule, high share in its portfolio," they note.

believes that one of the trends of this year is cost optimization. According to him, almost every business is thinking about how to reduce expenses, including logistics costs. "As relationships between businesses and logistics partners used to be built: the partner offers rates, the company agrees to these rates or refuses. Now our interaction with businesses has changed dramatically. We immerse ourselves in the business processes of partners, study delivery parameters in detail, analyze big data together. And we help companies find solutions to slow down the growth of logistics costs or reduce them. From a logistics company, we have transformed into a logistics consulting company," said Tembot Kerefov.

Co-founder and development director of B2CPL Matvey Kozlovsky says that when the e-commerce market was predictably and steadily growing, logistics operators, and especially last-mile delivery operators, were expected to reduce tariffs, and these expectations were met in most cases. "This was largely due to high competition and a willingness to reduce profits in the hope of increasing market share and expectations of return on investment in the future. Now the situation is less predictable, and large e-Commerce understands that cheap delivery is potentially very risky. It is more important to maintain a stable pool of suppliers who will maintain the required level of service and, most importantly, provide financial guarantees - therefore, a number of our clients agree to increase tariffs for the mutual benefit of both the retailer itself and the delivery service," he believes.