Several factors came together

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Win-win paradigm . The mediator will suggest which communication paths will lead to a result that is suitable for everyone.

Lack of emotions . The mediator switches them off. He works only with objective data, excluding the parties' assessments.

Control . The mediator does not control the actions of the parties. He only pushes them to resolve the conflict, like a judge. The parties themselves look for ways to resolve it.

Speed . By law, mediation must be completed apparel company database within 60 days. As practice shows, a compromise is found much faster.

The full picture . The mediator sees not only the laws and the contract, but also the processes that affect the conduct of business.

Independence . Mediation does not deprive the parties of the right to file a claim in court. At the same time, this procedure is permissible at the stage of judicial proceedings.

Let's consider the possibilities of mediation using a practical example. A large company, acting as a buyer, entered into a conflict with a smaller supplier. It wanted to purchase a new product, but logistics problems prevented the counterparty from fulfilling its obligations on time. The buyer's manager took responsibility and terminated the contract, but did not inform the management.


breach of obligations by the supplier;

lack of normal communication within the purchasing company, since the manager did not consider the delivery important without clarifying the management’s interest in it;

lack of dialogue between the parties to the agreement;

difference in the strength of the counterparties - large and small companies.

As a result, a conflict broke out.

The heads of the organizations took part in the mediation. Having looked at the situation in full, the buyer's representative dropped the claims. He even shared some useful advice with the supplier and told how to properly organize logistics.

The supplier would have lost the case, but the buyer would not have received the advantage he had counted on when concluding the contract. Mediation resulted in everyone coming out on top, and the cooperation was maintained.

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Benefits of contacting a conflictologist
Conflictology is not an independent discipline. It includes knowledge of various sciences, including psychology, law, sociology, economics and others. Corporate conflictology is aimed at resolving disputes that arise within a team. With its help, companies maintain a healthy working environment, increasing labor efficiency.

Conflict management skills help avoid disputes that have negative consequences for business. The demand for such specialists in the corporate environment is growing every day.

Benefits of contacting a conflictologist

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A conflictologist can resolve a dispute between members of a team, departments, and even entire companies. Using the methods of this discipline allows you to reduce tension between colleagues, organize their communication correctly, increasing labor productivity.

What does a conflictologist do in a corporate environment? First, he needs to analyze the dispute that has arisen. He studies its causes, determines the needs and interests of the parties, and looks for possible ways to resolve it.

Then the conflictologist starts negotiations, during which the parties seek a compromise that satisfies the interests of each participant. An important point is maintaining neutrality. The conflictologist should not take the side of one of the participants in the incident.

Working with a specialist has the following advantages:

Well-established communication . Often, disputes within a team can arise if there is no normal dialogue between employees.

Reducing tension in the team . The atmosphere within the organization suffers if colleagues have misunderstandings. A conflictologist will not only resolve existing disputes, but will also help avoid them in the future.

Labor productivity increases . When entering into disagreements, team members are distracted from their main work, which negatively affects its effectiveness. A conflictologist allows them to return to their duties.

The company's reputation does not suffer . Disputes can affect the company's rating, especially if they become public. A conflict specialist will help avoid negative consequences for the organization's reputation.

Professional conflictology is important in the corporate environment. It is impossible to avoid disputes, but the ability to manage them will minimize the risk of negative consequences for the company.