Stressed to the limit and buried under busy work, IT teams were told to “do more with less” in 2023. That meant that despite more shadow IT, more security vulnerabilities, and more questions, these tech pros were equipped with the same resources or fewer.
Now, as we look at a new year with new opportunities, will the same mantra continue?
I believe the answer is a little of both. 2024 will serve as a pivotal year in many ways.
IT Will Drive AI Priorities and Focus on Strategic Implementation
As 2024 unfolds, IT departments are hong kong whatsapp number data set to become the driving force behind AI strategies in organizations. The previous year’s experimental phase with AI tools lacked a cohesive framework and clear goals. Rather, companies adopted multiple AI powered tools, testing, integrating, and often causing more damage than they were worth. Going forward, leadership will crave a more structured approach. And that will require the guidance of IT.
IT teams, drawing on their experience from the pandemic-led shift to remote work, are now poised to lead this transformative journey with AI. In this new role, IT is not just implementing tools but is actively shaping the digital transformation narrative. The complexity and sophistication required to integrate AI into modern SaaS stacks requires a deeper understanding. Not just of the underlying technology but also of the corresponding goals of the organization.