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Finally, we have loyalty, or after-sales , to close our 8 steps of the sales process .

The worst thing you can do at the end of a purchasing process is to simply abandon your customer as if the only thing that matters is the payment. They will feel cheated and the chances of them buying again will drop significantly.

Therefore, in addition to offering all the necessary support so that they can iceland phone number list fully enjoy your product or service, maintain communication .

Your customers are a powerful source of feedback and are therefore essential for you to perfect your procedures and constantly improve your results.

Congratulations! You now know and understand how to apply the 8 steps of the sales process in your marketing strategy.

As you can see, the great benefit of understanding this process in depth is that it makes it much easier to build a relationship with your audience, which is essential for your brand to stand out and, of course, to be able to make more and more sales.

And how about looking at this same story from the customer experience perspective? Continue on the blog and learn what the Customer Journey is!