Bots are nothing new to many parts of the world, such as China or India. As Business Insider reported , 77 percent of consumers worldwide have used a chatbot for customer support in the past year.
According to Forbes , within the United States, an impressive 60% of millennials have used chatbots, with 70% reporting positive experiences .
And it's not just brands that have toان بے چین نئی نسلوں کے ساتھ رہنے کے لیے بورڈ پر چھلانگ لگائیں۔. Bots are great for them too.
Bots companies offer:
A revolutionary way to reach consumers. For the australia number data time in history, brands of any size can reach consumers on a personal level. Note my emphasis on “any size.” You can be a company of one and your bot army can give your customers a highly personalized experience. Bots are democratizing business!
Snackable Data. This “one-to-one” communication gives you personalized insight and specificity, plus a whole host of snackable data that is actionable.
Non-robotic interaction. An intelligent bot can relay customer messages back and forth in a natural, contextual, human-like manner.
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Always on. It doesn't matter what time zone your customer is in. Bots don't need to sleep or take breaks. Your company can always be accessible through your friendly bot.
No boots to put back in the box.
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