SMS for Customer Retention Key Benefits for Businesses

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Besides giving value to their opinion, . This will also help you to prolong the conversation.Dma’s telemarketing guide states that people are . Less likely to hang up when they feel involved in the conversation.Asking one or two . Questions at the beginning of the call won’t help much. You need to keep the . Customer engaged throughout the conversation.Add some fun to itkeeping the conversation light and friendly will . Make a good impression on the customers.Present your company as someone who thinks about their .

Customers as friends rather than a source of income.Feel uae phone number list free to add some friendly questions . Like “how is your day going?” or “I hope you are looking forward to the . Summer as much as I am.” while this may stand out from the typical script . Structure, it will help the customers to loosen up.Be careful of “can you send me . Some more information?”whenever a customer says “can you send me more information over email and . I’ll get back to you” early in the conversation, it usually just a way to .

Brush you off politely.You need to have your callers prepared not to fall for this . Trick. Instead of just saying “okay” and hanging up, the caller needs to keep the . Conversation going.Of course, they should say “yes, I’ll gladly send it” and then follow that . Up with asking for more information. Justify this by saying that you want to personalize . The offer. In the meantime, you’ll have the opportunity to get them interested.Never talk price . Before valueif you blur out the price before you explain the benefits, there is a .