What is the objective of lean management?

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Lean management is a management method born in the 1950s in Japan, often opposed in its approach to mass management. The technique was developed by Toyota in a system designed to optimize production, improve product quality (automobiles) and especially to reduce waste . It is this anti-waste component that gave its name to "lean", an anglicism meaning "clean, without superfluous". The system then spread to most large industries in the 1990s , driven by the success of a book on the subject. It is therefore found today in the majority of industries, such as health, agri-food, automobile, but also applied to large financial services such as central banks and fund management companies. So jordan phone data what is lean management, and what are its objectives within a company?


Lean management is above all a management philosophy rather than a real technique in itself. It aims to focus on efficiency and productivity by getting rid of operations deemed too time-consuming or energy-intensive. All this in order to ultimately offer better added value to the customer at the end of the chain. In short, anything in the production chain that does not contribute to this added value must be considered a waste of time , money or energy, and must be eliminated, improved or replaced as soon as possible. This management philosophy therefore has several stated objectives.

Reducing waste
This does not mean an ecological component . Lean management is entirely focused on eliminating economic waste and therefore has nothing to do with a company's environmental objectives . That being said, lean management consists of identifying any waiting time, overproduction, excess inventory, manufacturing defects or raw material quality defects, in order to eliminate them.

Continuous process improvement
The philosophy of lean management was invented in Japan and is based there on an "anti-Taylorist" ideology called Kaizen. This advocates the continuous search for perfection in the industry, by involving all stakeholders in the production chain. Thus, everyone participates in the improvement and refinement of the process, which allows to always remain competitive and efficient in a difficult and ultra-competitive industrial context .

Focus on customer satisfaction
All these improvements must be focused on customer satisfaction at the end of the chain. Whether for a service or a product, it must be considered from the consumer's point of view. Waste, in this context, therefore refers to anything that does not directly contribute to customer expectations in terms of quality, functionality, durability, etc.

Commitment of all participants
To identify and improve all the dysfunctions in the chain concerning the fight against waste, the informed opinion of each participant and employee is required. This is particularly true in companies where employees occupy specialized positions that they alone master. They are therefore best placed to discern the defects of their position to report them during a meeting. In addition, this active participation of everyone helps to create better group dynamics and ensure that everyone feels useful by participating in the improvement of the company.